Welcome to ITPDX LLC!

CUSTOMER RELATIONSHIPS ARE YOUR SUPERPOWER. OURS, TOO.

Small and medium-sized businesses face a lot of challenges in the age of Amazon, eBay, and Google Shopping. But despite the edge they have in Big Data, your company still has something they don't: solid relationships with your customers. We believe in those relationships, and build the tools that help you keep them healthy.

OUR STRATEGY

We see ourselves as a technology partner and advisor. We bring decades of business experience to the table, so we can help you find the best solutions as your company grows and changes. We love designing new tools to help your team manage each phase of your company's growth. And we support and maintain everything we build. When we build a suite of web tools for you, we like to train your staff to operate them. Once you're empowered, we're always here to be your support team as needed. We'll help keep your business current with software updates and we're constantly monitoring your online security.

Our goal is to become an extension of your team. We can serve as your whole IT department, or we can work seamlessly with your in-house technology team. We can host your website, or collaborate with you to design new web tools that help your company run more efficiently. You can summon our help any time, 24/7.

We also stay flexible. If you want to learn deeper details of what we do for you, great! We enjoy teaching as much as we like to write code. Or, we can just handle things and let you focus on operations. We also develop all of our code and database designs so they can be packaged up and moved to another host. You'll never be "stuck" with us. Sometimes when you grow you have to switch support vendors, and we fully understand that.

It's all about helping your company evolve. As long as you're prospering, we're happy.

If you're ready to talk about your business strategies, please contact us!

WHAT WE DO

ITPDX is a small agency of skilled software and technology engineers. Our team provides hosting, ecommerce solutions, and custom web development. We do B2C, B2B, API, and 3PL. And we're fluent in compliance, including PCI-DSS, HIPAA, and more recently, GDPR. (If none of those acronyms mean anything to you, don't worry. We can help you figure out which ones might matter for your business.)

We've worked in these industries:

  • Medical
  • Real Estate
  • Beverage
  • Music Labels
  • Digital Asset Delivery
  • Construction
  • Apparel
  • Education
  • Perishable Goods
  • Insurance
  • Shipping
  • ERP Systems
  • Manufacturing
  • Real Estate
  • Associations

LOCAL, LONG-TERM BUSINESS RELATIONSHIPS

We've built our company around Pacific Northwest clients, so we can be on call and face-to-face as needed. We value the human aspect of business, and we value the role small companies play in local economies.

With this in mind, we've specialized in personal service for over 25 years. There's no tech gadget that replaces listening and collaboration. There are no shortcuts to developing great long-term relationships.

At ITPDX we're in it with you for the long run.

OUR SERVICES

We offer flexible service plans that make the most of your existing IT team and resources. And as your company evolves, so will our services.

Superior IT support services

  • Plain-language explanations and action plans
  • All the training your team wants
  • Reliable advice on tech solutions for your short-term and long-term needs

Superior web hosting

  • Tailored for your unique operation
  • 24/7 monitoring and defensive security efforts against cyberattacks
  • Physical or cloud servers

Superior ecommerce development

  • Collaborative approach to design, with you at the center
  • Continuous transparency of budget and costs
  • Craftsmanship - we don't take shortcuts that will create headaches down the road

Please contact us for a conversation!

Contact Us